Flame Lily Australia

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    Tsitsi Ali 0415 403 313

    Hilda Foya 0415 402 516


    NDIS Continence Nurse Assessments

    NDIS Continence Assessment Service

    NDIS Continence Nurse

    NDIS Community-Based Continence Assessment and Care

    Flame Lily Australia is dedicated to providing exceptional NDIS continence assessment and care services that prioritise individuals' comfort, dignity, and overall wellbeing.


    Our team of continence nurse specialists bring a profound understanding of continence management. This ensures a comprehensive and personalised approach to your needs. We provide assessments, clinical advice on how to treat and improve symptoms, discuss the most suitable continence aids, and provide care for catheters.


    Our NDIS continence nurse service assessments are conducted by experienced and qualified continence nurses.


    We offer NDIS face-to-face appointments across Wollongong, Shoalhaven, Southern Highlands, and Western Sydney, or you can access our continence assessments and continence aid recommendations services from the comfort of your home via TeleHealth Australia-wide.

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    Incontinence Management Services

    Our mission is to empower our patients and enhance their quality of life through personalised continence support.
    Services include:

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    Continence assessment

    A comprehensive continence assessment is conducted to evaluate individual needs. The evaluation may consider various factors such as medical history and lifestyle.

    catheter support

    Catheter care for indwelling or supra-pubic

    Our skilled continence nurse specialists provide can replace indwelling or supra-pubic catheters if required.

    catheter care

    Continence aids such as pads and catheters

    We can prescribe various continence aids, including pads and catheters, to meet specific requirements.

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    Education and support

    Support services can be provided to empower individuals, caregivers and support workers with valuable knowledge.

    Our Process

    How It Works?

    Step 1


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    Initial Consultation

    Let's get started on your journey to personalised care! We'll arrange a convenient 20-minute consultation, either by phone or Zoom, to learn more about you, your health needs, and the services that best suit you.

    Step 2


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    Continence Assessment

    Our dedicated registered nurse will conduct a comprehensive assessment tailored to your unique requirements and goals.

    Step 3


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    NDIS Report Writing

    Your wellbeing is our priority. We will complete your reporting and prescribe your consumables.

    Step 4


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    Receive Your NDIS Support

    With Flame Lily Australia by your side, your personalised care journey begins. Support workers and carers can access training to assist participants with their continence needs and the products they require.

    TeleHealth Continence Services

    Areas We Cover

    We offer TeleHealth Continence Assessments throughout all of Australia, including the following locations:

    This is a partial list and doesn’t cover all areas we serve. Our TeleHealth Continence Assessments are available to clients Australia-wide.

    Continence Services

    Frequently Asked Questions (FAQs)

    • How is funding for continence assessments and care provided under the NDIS?

      Funding for continence assessments, therapy, and reviews at our Continence Services is typically categorised under the NDIS Capacity Building – Improved Daily Living support category.

    • What is the Capacity Building – Improved Daily Living support category?

      The Capacity Building – Improved Daily Living support category under the NDIS encompasses services that aim to enhance an individual's ability to carry out their daily activities, improve their independence, and achieve their personal goals.

    • What does funding for continence assessments cover?

      Funding for continence assessments covers the comprehensive evaluation of an individual's continence needs, including identifying issues, developing a care plan, and recommending suitable strategies and interventions to manage continence effectively.

    • Can I use this funding for therapy related to continence issues?

      Yes, the funding allocated under the Capacity Building – Improved Daily Living support category can be utilised for therapy sessions and interventions aimed at addressing continence issues and improving daily living activities.

    • How often can I access funding for continence assessments and reviews?

      The frequency of accessing funding for continence assessments and reviews can vary based on the individual's NDIS plan and specific needs. It's recommended to discuss the frequency with your NDIS planner or service provider.

    • What services are typically covered by this funding?

      Funding for continence assessments and care can cover a range of services, including assessments, therapy sessions, reviews, provision of continence aids, training for individuals and caregivers, and ongoing support to manage continence challenges.

    • Can I use this funding for specialised continence products or aids?

      Yes, part of the funding allocated under the Capacity Building – Improved Daily Living support category can be utilised to acquire specialised continence products or aids recommended as part of the continence care plan.

    • Can I choose my preferred service provider for continence assessments and care?

      Yes, you have the choice to select a registered NDIS service provider for continence assessments and care. Flame Lily can offer specialised continence services. Our nurse continence specialists are skilled, experienced and registered, which means you'll receive professional, high-quality care optimised to meet your specific needs and preferences.

    • How do I get started with utilising funding for continence assessments and care?

      To begin, ensure that your NDIS plan includes funding for the Capacity Building – Improved Daily Living support category. We offer assessments and care for continence.  We will develop a personalised plan that aligns with your needs and goals.

    • How does Flame Lily conduct the continence assessment?

      We offer face to face consultations and telehealth appointments via online or phone. With offices in Wollongong and Western Sydney, our face to face services extend throughout the Wollongong region, down to the coast in Nowra, through Sutherland, and encompass all of Western Sydney. Our telehealth appointments ensure that no matter where you are in Australia — whether in the heart of a city or a remote rural area — you can access our expert continence care from the comfort and privacy of your home.

    • Why is continence care an important health issue in Australia?

      According to the Continence Foundation of Australia, incontinence is a significant health issue affecting the health and quality of life of more than 5 million Australians across all age groups. At Flame Lily, our nurse continence specialists are all about providing expert care and support to help individuals manage incontinence and enhance their overall wellbeing.

    • What role does a continence nurse play in managing incontinence?

      A continence nurse plays a key role in managing incontinence by delivering evidence-based care that is both compassionate and effective. Our nurse continence specialists at Flame Lily combine technical expertise with strong interpersonal skills to provide care that aligns with each individual’s unique needs. Through conducting thorough assessments and using proven treatment options, a Flame Lily continence nurse can accurately diagnose and manage incontinence to help improve the quality of life for patients and potentially reduce long-term healthcare costs.

    • What should I expect during an appointment with a continence nurse?

      During an appointment with our continence nurse, you can expect a comprehensive and professional approach to your care. Our continence nurse will take a detailed medical history, discuss your symptoms and concerns, and perform an assessment to understand your specific needs. Moreover, our continence nurse will work with you to create a personalised care plan, which may include treatment options, lifestyle recommendations, and education on managing your condition effectively.

    • Can a continence nurse assist with selecting the right aids for my continence?

      Yes, a continence nurse can assist in selecting the most appropriate aids based on your needs. At Flame Lily, our nurse continence specialists will consider factors such as your lifestyle, level of activity, and the type of incontinence you are experiencing. Whether it’s pads, catheters, or other aids, our continence nurse assigned to you will provide expert recommendations to ensure you feel comfortable, supported, and confident in managing your condition.

    For any additional questions or to learn more about our continence assessments and management, please don't hesitate to contact Flame Lily Australia.

    Our nurses are committed to providing top care tailored to your unique health needs.

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