Tsitsi Ali 0415 403 313
Hilda Foya 0415 402 516
Flame Lily Australia is dedicated to providing exceptional NDIS continence assessment and care services that prioritise individuals' comfort, dignity, and overall wellbeing.
Our team of continence nurse specialists bring a profound understanding of continence management. This ensures a comprehensive and personalised approach to your needs. We provide assessments, clinical advice on how to treat and improve symptoms, discuss the most suitable continence aids, and provide care for catheters.
Our NDIS continence nurse service assessments are conducted by experienced and qualified continence nurses.
We offer NDIS face-to-face appointments across Wollongong, Shoalhaven, Southern Highlands, and Western Sydney, or you can access our continence assessments and continence aid recommendations services from the comfort of your home via TeleHealth Australia-wide.
Our mission is to empower our patients and enhance their quality of life through personalised continence support.
Services include:
A comprehensive continence assessment is conducted to evaluate individual needs. The evaluation may consider various factors such as medical history and lifestyle.
Our skilled continence nurse specialists provide can replace indwelling or supra-pubic catheters if required.
We can prescribe various continence aids, including pads and catheters, to meet specific requirements.
Support services can be provided to empower individuals, caregivers and support workers with valuable knowledge.
Step 1
Let's get started on your journey to personalised care! We'll arrange a convenient 20-minute consultation, either by phone or Zoom, to learn more about you, your health needs, and the services that best suit you.
Step 2
Our dedicated registered nurse will conduct a comprehensive assessment tailored to your unique requirements and goals.
Step 3
Your wellbeing is our priority. We will complete your reporting and prescribe your consumables.
Step 4
With Flame Lily Australia by your side, your personalised care journey begins. Support workers and carers can access training to assist participants with their continence needs and the products they require.
We offer TeleHealth Continence Assessments throughout all of Australia, including the following locations:
This is a partial list and doesn’t cover all areas we serve. Our TeleHealth Continence Assessments are available to clients Australia-wide.
Funding for continence assessments, therapy, and reviews at our Continence Services is typically categorised under the NDIS Capacity Building – Improved Daily Living support category.
The Capacity Building – Improved Daily Living support category under the NDIS encompasses services that aim to enhance an individual's ability to carry out their daily activities, improve their independence, and achieve their personal goals.
Funding for continence assessments covers the comprehensive evaluation of an individual's continence needs, including identifying issues, developing a care plan, and recommending suitable strategies and interventions to manage continence effectively.
Yes, the funding allocated under the Capacity Building – Improved Daily Living support category can be utilised for therapy sessions and interventions aimed at addressing continence issues and improving daily living activities.
The frequency of accessing funding for continence assessments and reviews can vary based on the individual's NDIS plan and specific needs. It's recommended to discuss the frequency with your NDIS planner or service provider.
Funding for continence assessments and care can cover a range of services, including assessments, therapy sessions, reviews, provision of continence aids, training for individuals and caregivers, and ongoing support to manage continence challenges.
Yes, part of the funding allocated under the Capacity Building – Improved Daily Living support category can be utilised to acquire specialised continence products or aids recommended as part of the continence care plan.
Yes, you have the choice to select a registered NDIS service provider for continence assessments and care. Flame Lily can offer specialised continence services. Our nurse continence specialists are skilled, experienced and registered, which means you'll receive professional, high-quality care optimised to meet your specific needs and preferences.
To begin, ensure that your NDIS plan includes funding for the Capacity Building – Improved Daily Living support category. We offer assessments and care for continence. We will develop a personalised plan that aligns with your needs and goals.
We offer face to face consultations and telehealth appointments via online or phone. With offices in Wollongong and Western Sydney, our face to face services extend throughout the Wollongong region, down to the coast in Nowra, through Sutherland, and encompass all of Western Sydney. Our telehealth appointments ensure that no matter where you are in Australia — whether in the heart of a city or a remote rural area — you can access our expert continence care from the comfort and privacy of your home.
According to the Continence Foundation of Australia, incontinence is a significant health issue affecting the health and quality of life of more than 5 million Australians across all age groups. At Flame Lily, our nurse continence specialists are all about providing expert care and support to help individuals manage incontinence and enhance their overall wellbeing.
A continence nurse plays a key role in managing incontinence by delivering evidence-based care that is both compassionate and effective. Our nurse continence specialists at Flame Lily combine technical expertise with strong interpersonal skills to provide care that aligns with each individual’s unique needs. Through conducting thorough assessments and using proven treatment options, a Flame Lily continence nurse can accurately diagnose and manage incontinence to help improve the quality of life for patients and potentially reduce long-term healthcare costs.
During an appointment with our continence nurse, you can expect a comprehensive and professional approach to your care. Our continence nurse will take a detailed medical history, discuss your symptoms and concerns, and perform an assessment to understand your specific needs. Moreover, our continence nurse will work with you to create a personalised care plan, which may include treatment options, lifestyle recommendations, and education on managing your condition effectively.
Yes, a continence nurse can assist in selecting the most appropriate aids based on your needs. At Flame Lily, our nurse continence specialists will consider factors such as your lifestyle, level of activity, and the type of incontinence you are experiencing. Whether it’s pads, catheters, or other aids, our continence nurse assigned to you will provide expert recommendations to ensure you feel comfortable, supported, and confident in managing your condition.
Flame Lily Australia is an NDIS registered service provider that offers comprehensive in-home support and specialised medical care for individuals with complex and chronic medical conditions.
How Can We Help?
Tsitsi Ali - 0415 403 313
Hilda Foya - 0415 402 516